Delivery Policy

Every BigCountryFlowers.com gift bouquet is personally hand-delivered by an industry professional, and we make every effort to deliver your order as quickly as possible.

Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before noon, Monday – Saturdays. We do offer VIP deliveries on Sunday if order is received before 2pm in the recipient’s time zone. Orders received after that time may be delivered the following day. VIP orders have a $50.00 service fee for Sunday delivery due to the fact we are closed on Sundays. However, due to demand we have made this feature available to anyone who wishes to order flowers or gift baskets etc on a Sunday.

Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Delivery Charges

Due to the high cost of gas, BigCountryFlowers.com charges a delivery fee of $7.00 within the city and 9.50 for all others except rural routes, see below.

Rural Route & Farm Road Delivery Charge

Because of the inconsistant mapping of rural route and farm roads we must charge $15.00 for delivery.

Delivery to Hospitals
BigCountryFlowers.com delivery employees are experienced at making deliveries to hospitals. When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient.

BigCountryFlowers.com will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.

Recipient Not Home
If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when the neighborhood florist attempts a delivery, they will either:

• Call the recipient to schedule an appropriate delivery time
• Leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time
• Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance)
• Leave the gift bouquet with a neighbor and place a message on the recipient’s door with this information